Terms of Service

Terms of Service for CEO Hub .App

Last Updated: August 2, 2025

Welcome to CEO Hub .App! These Terms of Service ("Terms") govern your use of our web application and services (collectively, the "Services"), provided by CEO Hub .App ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

1. Use of Services

You must be at least 18 years old to use our Services. You are responsible for your account's security and for all activities that occur under the account. You must provide accurate and complete information and keep your account information updated.

2. Your Content

You retain full ownership of all the contact information, notes, and other data you upload or create in the Services ("Your Content"). We do not claim any ownership rights over Your Content.

You grant us a limited, worldwide, non-exclusive license to access, use, process, and display Your Content as necessary to provide, maintain, and improve the Services. This includes processing data through third-party AI services, as detailed below.

3. AI Services and Data Processing

Our Services use third-party AI models (from Google) to provide intelligent features. The data handling for these features depends on your subscription plan:

  • Free and Trial Plans: These plans use Google's standard AI services. By using AI features on these plans, you acknowledge that your data may be used by Google for service improvement, as outlined in their data policies. We recommend upgrading to a paid plan if you handle sensitive data.
  • Pro and Business Plans: These plans use Google's enterprise-grade Vertex AI services. Google contractually agrees that data sent from these plans will not be used to train their models, providing a higher level of data privacy.

You are responsible for ensuring that Your Content complies with all applicable laws and does not infringe on any third-party rights before using it with our AI features.

4. Automated Email Notifications

Our Services may include automated email notifications to help you manage your professional relationships. For example, setting a "Next Follow-up" date on a contact may trigger a reminder email. By using these features, you consent to receive such transactional emails. You can manage which notifications you receive from your User Settings page.

5. Subscriptions and Payment

Some of our Services are offered on a subscription basis. By selecting a subscription plan, you agree to pay the applicable fees. Fees are billed in advance on a recurring basis. All payments are non-refundable, except as required by law.

6. Free Trial

If you register for a free trial, we will make the Services available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period for which you registered, or (b) the start date of any purchased subscription. Unless you purchase a subscription to the Services by the end of the free trial period, your account may be converted to a "Free" plan with limited features, or terminated, at our discretion.

ANY DATA YOU ENTER INTO THE SERVICES, AND ANY CUSTOMIZATIONS MADE TO THE SERVICES BY OR FOR YOU, DURING YOUR FREE TRIAL WILL BE PERMANENTLY LOST UNLESS YOU PURCHASE A SUBSCRIPTION. NOTWITHSTANDING THE "DISCLAIMERS AND LIMITATION OF LIABILITY" SECTION, DURING THE FREE TRIAL THE SERVICES ARE PROVIDED "AS-IS" WITHOUT ANY WARRANTY AND WE SHALL HAVE NO LIABILITY OF ANY TYPE WITH RESPECT TO THE SERVICES FOR THE FREE TRIAL PERIOD.

7. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. You can delete your account and your data at any time from your account settings.

8. Disclaimers and Limitation of Liability

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the Services. In no event shall we be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms taking effect. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms, please contact our sales or support team through the official channels provided on our website.

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